Introduction
OgnimoHub ("OgnimoHub", "we", "our", or "us") uses cookies and similar technologies to improve your experience, enhance security, analyze website performance, and provide our financial and digital services efficiently. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and the choices available to you regarding their use.
By using our website, mobile applications, or services, you acknowledge that cookies and similar technologies may be used in accordance with this Cookie Policy and our Privacy Policy.
What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website or use an online service. Cookies help websites recognize your device, remember your preferences, improve functionality, enhance security, and provide information about how visitors interact with the website.
Cookies may be placed directly by OgnimoHub ("first-party cookies") or by trusted third-party providers ("third-party cookies") that support our services.
Why Do We Use Cookies?
We use cookies and similar technologies to provide, secure, and improve our services. Cookies help us enable essential website functionality, facilitate secure access to user accounts, process transactions, remember user preferences, analyze platform performance, personalize user experiences, and maintain compliance with applicable legal and regulatory requirements.
As a financial technology platform offering payments, remittance services, virtual cards, crypto trading, merchant APIs, bill payments, mobile recharge, donation collection, and e-learning services, we also use cookies to maintain platform security, detect fraud, and ensure the integrity of financial transactions.
Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the operation of our website and services. They enable core functionality such as account login, user authentication, payment processing, security monitoring, transaction verification, and access to secure areas of the platform. Without these cookies, certain services may not function properly.
- Functional Cookies: Functional cookies allow us to remember your preferences and settings, such as language selection, region preferences, and account customizations, to provide a more personalized experience.
- Analytics and Performance Cookies: These cookies help us understand how visitors interact with our website and services. They provide insights into website traffic, user behavior, feature usage, system performance, and technical issues, enabling us to continuously improve our platform.
- Security Cookies: Security cookies help protect user accounts and financial transactions by detecting suspicious activities, preventing fraud, managing user sessions, and protecting against unauthorized access and cyber threats.
- Advertising and Marketing Cookies: These cookies may be used to deliver relevant advertisements, measure marketing campaign performance, and improve the effectiveness of promotional activities. Where required by law, these cookies are only activated with your consent.
Third-Party Cookies
We may work with trusted third-party service providers that use cookies and similar technologies to support analytics, customer support, fraud prevention, security monitoring, marketing activities, and platform optimization. These providers may collect information in accordance with their own privacy policies.
Cookie Duration
Cookies may remain on your device for different periods depending on their purpose.
- Session Cookies: These cookies are temporary and are automatically deleted when you close your browser or end your session.
- Persistent Cookies: These cookies remain on your device for a specified period or until manually deleted. They help us remember your preferences and improve future visits.
Your Choices Regarding Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences through our cookie banner, cookie preference center, or your browser settings.
Most web browsers allow you to control cookies by viewing, deleting, blocking, or restricting cookies. Please note that disabling certain cookies may impact the functionality, performance, or availability of some features and services on our platform.
You may also withdraw your consent for non-essential cookies at any time where such consent is required under applicable law.
Data Protection and Privacy
Any personal information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organizational measures to safeguard information collected through cookies and similar technologies.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, business operations, or our services. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions about this Cookie Policy, our use of cookies, or your privacy rights, don't hesitate to get in touch with us.
Our team is available to assist with any inquiries regarding privacy, cookies, security, or the use of our services. We are committed to maintaining transparency and protecting your information.